Help Center

FAQS

How long will my order take to deliver?

All order are processed within 1-3 business days after your order is placed. Typical delivery time to U.S. addresses is 14 days. Please note that some products in high demand will need an additional production time of 5-10 days. We sincerely appreciate your patience and understanding.

Do you shop on weekends or holidays?

Our fulfillment center operates Mondays-Friday. Orders placed on weekends or holidays will begin processing on the next business day.

What health metrics can I monitor with this ring?


You can track heart rate continuously, monitor blood oxygen (SpO₂) levels, view daily activity insights, and access detailed sleep analysis—including sleep stages and recovery—to better understand your health.

Is the ring safe to wear in water?

Absolutely. The ring is IP68 waterproof, making it safe for swimming, showering, hand washing, and everyday water exposure.